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Newly expanded academic eligibility to live at CTC! Call our office at 651-646-7526 to learn more.

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Newly expanded academic eligibility to live at CTC! Call our office at 651-646-7526 to learn more.

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  1. Commonwealth Terrace Cooperative, Inc.
  2. Current Residents
  3. RENTCafé

RENTCafé

Our co-op's new sophisticated and convenient resident portal, RentCafe, is an online platform designed to make our residents’ lives easier, by making it possible to pay rent online, effortlessly submit maintenance requests, and perform a number of other essential renter services.

Registration and Log-in

You will receive an email with a individualized link to set up your account. If you cannot locate this email, check your junk or spam mail first then email the office if still not found. Your primary email address registered, or the account the email was sent to, is your username and you will create a customized password. All adult (18 years +) will receive their own invitation and must set up separate, personal accounts for signing and privacy purposes. Once registered, you can log into your RentCafe account here.

RentCafe is also available for download the mobile app from the Apple Store or Google Play for even greater efficiency! 

Log into RentCafe

Simplified Rent Payments

Make rent payments online through the secure, encrypted system with the following features:

  • 24/7 Account Access: View your resident account balance anytime, anywhere.
  • Flexible Payment Options: Submit partial payments—perfect for roommates splitting rent.
  • AutoPay: Set up recurring monthly payments to avoid missed rent.

Online Payment Options Preview:

  • ACH (Bank Account): Free — $0 transaction fee when paying with a checking account.
  • Debit Card:
    • $3.95 fee for payments under $1,000
    • $4.95 fee for payments between $1,000.01 and $1,999.99
    • $9.95 fee for payments of $2,000 or more
  • Credit Card (Visa, MasterCard, Discover, AMEX): 2.5% fee based on the transaction total

Fee rates are accurate as of April 2025. To view the most current fees, log in to RentCafe and go to: Payments > Questions > Debit/Credit/Bank Account Details.

Prefer Not to Pay Online?
You can still drop off checks at the office or use external services like BillPay. View all payment methods and important reminders here.

Forms and References

Retrieve all applicable information and documents for your household. Discover a comprehensive list of items pertaining to co-op governance, such as Annual Report and Audit for Fiscal Year and CTC Bylaws and Articles of Incorporation, as well as the following documents:

  • Co-op Membership Application
  • Intent to Vacate
  • Resident Information Form (register new or update information)
  • Household/Roommate Change + Temporary Occupant Forms
  • Roommate/Household Change Policy and Application
  • Pet Policy and Agreement
  • Resident Handbook

Need something fixed?

Submit maintenance requests (also known as work orders) at any time online. Describe your situation briefly - option to also add photos, a voice memo, or access notes - and a maintenance team member will be there as soon as possible. The portal will also keep you updated on the status of the work order instantaneously. For all emergencies during or after office hours, please call (651) 646-7526 for immediate support.

Submit a Maintenance Request

RentCafe Support

Need help logging into your RentCafe account or navigating any features? Contact the office and we're happy to resolve any questions or issues.

Contact Us