Utilities

Set-up Internet + Account

While internet is included in CTC rental rates, residents need to set up the services in your name and pick up all equipment. Residents can choose to pick up equipment at the store listed below, have equipment mailed to you or have a technician set up. 

1. Call 1-855-307-4896 (Select Home Service and follow menu)
2. Equipment can be picked up at the Xfinity Store: 2480 Fairview Ave N #125, Roseville, MN 55113
3. It is suggested that you request a professional set up and have a technician install your internet. We suggest you call before your move in date to set up a time on your move-in day or shortly after. If you call to schedule, it will be 3-5 business days out before they can come.

Internet Connection Issues

• What to Do if Your Xfinity TV or Internet is Out
• Report Issues with Your Xfinity Services

Account Issues/Dispute Charges

Contact Xfinity Bulk Customer Service for any issues or to dispute charges. CTC's Xfinity Rep can remove activation fees or installation fees that you were incorrectly charged for. CTC Residents should not be charged for the basic internet set-up.

Xfinity Bulk Customer Service:

• 855-307-4896

Upgrade Services

Please contact our direct sales rep Steve Sande to set up an internet upgrade, set up XFINITY TV, Voice or Home. Call, Text or Email to check on additional services for best price and discounts, including free or reduced international calls.  Steve Sande - (651) 448-1531 - stephen_sande@comcast.com

Note: CTC provides basic internet to residents, included in rental rates. Residents can upgrade or add features to their Comcast/Xfinity account, yet the resident is financially responsible for any additional services they set-up beyond the basic internet plan.